Discover Miomojo
Is Miomojo a vegan and cruelty-free brand?
Yes. Miomojo is an Italian animal-free accessories brand. Our bags are crafted without animal-derived materials, using innovative, next-generation alternatives that bring together contemporary design, quality and respect for life.
What makes Miomojo different from other Italian handbag brands?
Miomojo combines contemporary Italian design, skilled craftsmanship and advanced material innovation. Our collections are conceived for their aesthetic appeal, functionality and quality, with a commitment to animal welfare and responsible innovation embedded in every creation.
Discover our Material Innovation.
What are Miomojo bags made from?
Our bags are crafted using next-generation, animal-free materials derived from sources including apples (UPPEAL™), olives (Oleatex®), oranges (Ohoskin®), corn and other plant-based innovations. Some transform agricultural and food industry by-products into refined alternatives to animal leather, combining material research with durability and distinctive textures.
Are Miomojo's next-generation materials entirely plant-based?
Not necessarily. Many next-generation materials combine bio-based components with technical formulations and textile backings to achieve the performance, flexibility and durability required for contemporary accessories. Miomojo selects materials free from animal-derived components.
Explore our Material Innovation.
Where are Miomojo bags made?
Miomojo's premium handbag collections are designed and handcrafted in Italy, where skilled artisans bring together traditional expertise and advanced material innovation.
Is Miomojo a certified B Corporation?
Yes. Miomojo is a certified B Corporation and an Italian Benefit Company, integrating social and environmental responsibility into its business model alongside design, craftsmanship and innovation.
Discover our B Corp certification.
Does Miomojo support animal protection organisations?
Yes. Miomojo allocates 10% of every online purchase to selected international organisations dedicated to protecting animals and their welfare. This commitment is embedded in our business model and extends our values beyond the products we create.
Explore our Ethical Code.
Orders and Customer Care
Do you offer worldwide shipping?
Yes. Miomojo offers complimentary worldwide shipping, with an average delivery time of 4–6 working days. Delivery times may vary depending on destination and product availability. For pre-orders, delivery estimates begin once the item becomes available for dispatch.
For further details, visit our Shipping Policy.
Will I have to pay customs duties or import taxes?
Orders shipped to the United States and Switzerland are delivered DDP (Delivered Duty Paid). Miomojo covers import duties and taxes, so there are no additional customs charges upon delivery.
For other destinations outside the European Union, local import duties and taxes may apply and are the customer's responsibility unless otherwise specified at checkout.
Please refer to our Shipping Policy.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal and bank transfer. Prices include VAT where applicable.
Discover our Payment Methods.
Can I return or exchange an item?
Yes. You can request a return or exchange within 14 days of delivery. Items must be unused, in their original condition, with all labels and packaging intact. Please contact our Customer Care team before returning an item.
For full details, consult our Return Policy.
Do you offer gift cards?
Yes. Miomojo Gift Cards are available in denominations from €150 to €400. After purchase, you will receive an email containing a personal code to redeem at checkout, valid for 12 months from the date of purchase.
Explore our Gift Cards.
How should I care for my Miomojo bag?
Clean your bag gently with a soft, damp cloth, avoiding chemical products and solvents. Do not machine wash, bleach, tumble dry, iron or dry clean. When not in use, store it in its protective dust bag, away from direct sunlight, heat and humidity.
Why might there be slight variations in colour or texture?
Minor variations in colour, tone or texture may occur between production batches, depending on the material and finishing process. These differences do not necessarily affect the product's quality or performance. If you notice anything that appears defective, please contact our Customer Care team.
How can I contact Miomojo Customer Care?
Our Customer Care team is available by email at customercare@miomojo.com, by telephone at +39 035 690130, or via WhatsApp at +39 338 156 5316.
Visit our Contact Page.