- Free worldwide shipping.
- Average delivery time 4-6 working days.
- When pre-ordering, the number of days for shipping will be calculated at the time the items become available in the warehouse.
- Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After the third failed attempt, your order will be returned to our warehouse. Please note that once you have placed an order, it is no longer possible to modify your shipping address. Please contact Customer Service should you have any questions about your order.
- When ordering goods from Miomojo for deliveries outside the EU, please be aware that you may be subject to import duties and/or taxes, which are applied once your package reaches the destination. These charges are outside of our control, and Miomojo cannot predict the value of these fees. For more details on customs and excise policies in your country, we recommend contacting your local customs office. As the importer, you are responsible for complying with all laws and regulations of the country in which you are receiving the goods.
- United Kingdom (Brexit Update): Since the UK left the EU on January 31, 2020, customs declarations are required for goods entering the UK. Starting from January 1, 2021, shipments to the UK will undergo customs clearance, and import duties and VAT will apply, calculated according to the current rates at the time of dispatch. Import duties may be charged at the point of delivery. As per the EU-UK Trade and Cooperation Agreement, customs duty applies if the item is valued over £135 and will be settled according to the current duty and rates at the time of dispatch to the UK. Import duty then may be charged at the point of delivery.
- USA: For shipments to the United States, there are no customs duties for goods valued under $800. If the total value of the goods exceeds $800, standard customs procedures and duties may apply. In such cases, the customs duties and taxes will be determined by U.S. Customs and Border Protection (CBP) upon entry into the United States. Miomojo does not have control over these fees and cannot predict the charges you may incur. For more information, please consult the U.S. Customs website or your local customs office.
For further information on custom and excise policies in your Country, please contact your local customs office. When ordering from Miomojo you are considered the importer and are therefore responsible to comply with all laws and regulations of the Country into which you are receiving the goods.
* United Kingdom Brexit update
The United Kingdom left the European Union on January 31, 2020. From 1 January 2021, customs declarations are required for goods to clear the border, as the UK left the single market and the customs union. This means that shipments go through customs clearance and any import duties and VAT on import are also calculated.
As per the EU-UK Trade and Cooperation Agreement, customs duty applies if the item is valued over £135 and will be settled according to the current duty and rates at the time of dispatch to the UK. Import duty then may be charged at the point of delivery.